
Trading Policy
In an ethical trade, all the parties involved are expected to work collectively towards improving the working conditions of the people producing the products they sell. These parties include the retailers, brand, and their suppliers. To achieve this, companies involved in ethical trade, and by extension, their suppliers, work with a code of labor practice.
At Global Supply Manufacturing, all our business activities are structured to run according to the stipulations of the ethical trade policy. We follow the ethical, social, and legal due process in every aspect of our business. The same goes for our suppliers and other third parties involved in our business activities, particularly product sourcing. We guarantee our customers' fair treatment at all times, without fears of exploitation or distrust. Our Ethical Code, as embedded in our Ethical Trading Policy, is expected to be upheld by all our suppliers, in line with the International Labor Organization (ILO), as well as national and international laws.
Our Commitment to Ethical Trading
We prioritize keeping our stakeholders, as well as suppliers and their partners updated with the latest corporate developments. We are committed to creating and maintaining long-term relationships with our suppliers, provided they comply with our ethical standards. The tenets of these relationships include fairness, transparency, and honesty in every aspect of our dealings. Consequently, we do not associate with parties that do not share our ethical standards.
Getting Better
In line with our commitment to serving our customers with the best, we ensure that supplier standards are improved continuously. While we understand the need for ample time to effect compliance, we expect our suppliers to understand that going against our ETC will be addressed in the right timescales. We will not hesitate to handle cases of breaches of our ETC accordingly. If there are ethical trading issues, we work closely with our suppliers to resolve them as soon as possible. We will not hesitate to terminate our relationship with our partners (in line with contractual stipulations), in the event of their failure or unwillingness to address pressing issues emanating from ETC breaches.
Openness
We will ensure transparency and honesty at all times, including when preparing and presenting reports to our stakeholders.
Special Supplier Requirements
These specific supplier requirement outlines hold alongside the applicable legislation and our standard requirements for the supply of only good quality, safe, and legal products. We expect the strict compliance of all our suppliers, in line with our code as outlined in the supplier standard terms and conditions of purchase.
Ethical Trading Code
This code shall bind on suppliers, alongside all international and national laws, standards, codes, and regulations applicable in the country of operation of the supplier and the country of production. Suppliers shall ensure that their consultants, subcontractors, and consultants involved directly or indirectly in the provision of goods and/or services to Global Supply Manufacturing perform all their functions in compliance with this ethical trading code.
Among other things, suppliers shall ensure:
No favoritism in employee selection
The employee selection process must be 100% transparent. No potential employee must be forced, bonded, or put through involuntary prison labor. Workers are not expected to make monetary deposits or submit their identity papers to their employer. They are allowed to leave their employment provided they put in a reasonable notice.
Freedom of association and collective bargaining
Workers are allowed to form new trade unions or join existing ones. These unions can be leveraged to bargain collectively at all times. The negotiation and organizational activities of these unions must be met with an open attitude by the employer. There should be zero discrimination against the representatives of the workers and their representative responsibilities. If the law restricts the right to freedom of association and/or collective bargaining of any form, the employer is expected to facilitate an alternative means of independent and free association.
The provision of safe and hygienic working conditions
The employers shall provide a safe, clean, and conducive working environment for employees, in line with industry standards. Measures must be put in place to prevent injuries and accidents that may arise in the course of working. All likely causes of hazards associated with the working environments must be removed. Workers shall be exposed to updated recorded safety and health training. Suppliers must offer workers unrestricted access to clean toilet facilities and safe drinking water, alongside standard sanitary facilities for food storage. Where accommodation is available, the facility should be clean, safe, and in line with the workers' basic needs. The health and safety of all employees shall be the responsibility of a senior management representative.
Child labor is not used
No form of child labor shall be used. If a child is found partaking in any type of child labor, such a child shall be removed from the workplace immediately. Such a child shall be transitioned into the applicable education system by the supplier until they become of age.
Persons below the age of 18 shall not be assigned night duties or responsibilities in hazardous situations.
All Child Labor procedures and policies shall conform to the provisions of the applicable International Labor Organization (ILO) standards.
Remuneration
Wages and benefits payable for a standard working week shall, at a minimum, meet the national legal or industry benchmark standards (depending on the higher of the two). Such wages must be sufficient to cater for the basic needs of the employees, alongside some discretionary income.
The employment conditions of each worker, alongside wage-related information, shall be clearly provided in a written and understandable medium before the employment of workers. The same applies to the details of their wages spanning through their employment period.
The worker concerned must grant an expressed permission for any wage deduction, whether as a disciplinary measure or not, except that the law drafts such inferences. Disciplinary actions, if any, shall be duly recorded.
Moderate working hours
National laws, collective agreements, and other provisions outlined below shall be honored in drafting working hours for employees. The total working hours shall not exceed 48 hours in a week. This, alongside any overtime, shall be defined by the contract.
No overtime shall be mandatory. In the event of overtime, such shall be judiciously and responsibly used, in line with the extent, frequency, and working hours of the individual and the entire workforce. Overtime shall be a direct replacement of regular employment.
There shall be a premium compensation for overtime, which must not be less than 125% of the conventional pay rate.
The total working hours, including overtime, shall not exceed 60 hours within 7 days, except in unusual situations where the following conditions are satisfied;
Approval by the national law
Approval by a joint agreement openly negotiated with a worker's union that represents a significant percentage of the workforce
Provision of relevant safeguards that protect the safety and health of workers
Workers shall be entitled to at least a day off every seven days or, where the national law approves, two days off every 14 days.
Zero discrimination
Discrimination of any form shall not be tolerated, either in hiring, promotion, compensation, eligibility for training, retirement, union membership, political affiliation, marital status, sexual orientation, age, disability, race, national origin, or gender.
Provision of regular employment
Work performed shall be in line with the stipulations of employment contracts and relationships, as enshrined in the national law and practice.
There shall be no avoidance of obligations to employees according to labor or social security laws and regulations associated with the regular employment relationship, using one or all of labor-only contracting, home-working arrangements, sub-contracting, or apprentice schemes with no chance of imparting skills or offering stable employment. There shall be no avoidance of the same obligations through the excessive use of fixed-term contracts of employment.
No inhumane or harsh employees' treatment
Employees shall be provided with a work space that tolerates no harassment or other forms of inhumane treatment like the threat of physical or verbal abuse or discipline, real physical or verbal discipline or abuse, sexual or other harassment, verbal abuse, and intimidation.
Work Entitlements
Employees shall be selected only if they have a legal right to work in the country. Original documents shall be demanded from both workers and agency workers. The same shall be reviewed and returned to workers, as part of the verification process.
Labor Providers
Labor providers shall supply only the workers that are registered with them. A Service Level Agreement, drafted in line with all national legal requirements, shall govern all relationships with labor providers.
There shall be regular and independent auditing of labor providers to ensure 100% compliance with national requirements/legislation.
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